FAQs
31 what is the RTSP path for NVR channels
rtsp://<username>:<password>@<ip>:<port>/h.264/<ch>/<main>/av_stream
<username>: a valid user’s username.
<password> :user’s password.
<ip> :the IP address
<port >:the default port is 554.
<channelNo> :the channel number. (It starts from ch33).
<main> :the stream type. either "main" or "sub"
example path for a NVR's ch1 (all NVRs start at ch33 for ch1) for a custom protocol
"/h.264/ch33/main/av_stream"
32 Can I power my PTZ from the NVR?
Yes, so long as they require 30w or less. This can be found in their spec sheet
33 Does my PTZ have Smart Tracking functionality?
Not all PTZ’s support Smart Tracking. It would be best to consult their spec sheet
34 Can my Recorder support a DS-1006KI Keyboard?
It depends on the model of your Recorder. It needs to have a KB socket for it to accept an RS485 Keyboard Connection. This can be found at the back of the unit, typically adjacent to the Alarm Input connections.
35 Can my NVR support a DS-1006KI Keyboard?
It depends on the model of your Recorder. It needs to have a KB socket for it to accept an RS485 Keyboard Connection. This can be found at the back of the unit, typically adjacent to the Alarm Input connections.
36 Can my DVR support a DS-1006KI Keyboard?
It depends on the model of your Recorder. It needs to have a KB socket for it to accept an RS485 Keyboard Connection. This can be found at the back of the unit, typically adjacent to the Alarm Input connections.
37 how do I get CVBS output on my TVI PTZ
PTZ Model Dip Switch Numbers for CVBS Dip Switch Location
DS-2AE4225TI-D 8&9 to ON Remove back of head, on rear of Module
DS-2AE4215TI-D 8&9 to ON Remove back of head, on rear of Module
DS-2AE4215T-D3 2nd 1&2 to ON Remove Dome, located behind camera head
DS-2AE5225TI-A 8&9 to ON Remove back of head, on rear of Module
DS-2AF7230TI-AW 6 & 7 to ON Remove Dip Switch Panel, in front of head
DS-2AE7232TI-A 6 & 7 to ON Remove Dip Switch Panel, in front of head
38 How do I set Privacy Masks on a PTZ?
Privacy Masks on an IP PTZ can be set through the Web Front End. On a TVI PTZ, you need to set it through the OSD of the PTZ, via the Recorder direct, using the PTZ Control and preset 95.
39 How do I set Privacy Masks on a PTZ?
Privacy Masks on an IP PTZ can be set through the Web Front End. On a TVI PTZ, you need to set it through the OSD of the PTZ, via the Recorder direct, using the PTZ Control and preset 95.
40 How to add intercoms onto Hikconnect application.
To add the intercoms onto Hikconnect you first of all register an account then scan the QR code on the back of the Main indoor station.