FAQs

1  How much current can be passed through the relay output of the Hikvision 2 line and 4 line IP cameras?

The 2 line range can support a maximum of 30mA at a voltage up to 12V DC and the 4 line range can support a maximum of 1A at a voltage up to 30V DC.

2  I have cut the CAT5 cable to my IPC during installation what are the correct colours to use

The colour for camera interface:
orange	yellow	green	grey	purple	blue	brown	white
Corresponding colour of the network cables:
orange-white	orange	white-green	blue	blue-white	green	brown-white	brown

3  My IPC has poor night time performance

things to check 

1, is it a dome camera?, if so then make sure the outer and inner dome lid is free from dirt and grime, this can often build up over time and prevent the IR from working correctly, simply clean both in the inside and outside of the dome lid with a soft lint free cloth and replace if the problem persists contact us

 

2, is the view overly dark around the outer image? make sure no foreground items are intercepting the IR light this could be a section of wall in view, a bush or tree or the top of a soffit bear in mind these things can be just out of view of the image on some cameras but still effect the IR performance, in this case re angle or move the camera to avoid the reflecting item

4  Can I set a standalone IPC to Time Lapse record?

Yes, on your IPC's web front end goto

Configuration>Storage>Storage Management>HDD Management

change the "Percentage of Picture" to 75 and "Percentage of Record" to 25

Then select your SD card from the list and click "Format"

 

Once completed goto

Configuration>Storage>Schedule Settings>Capture>Capture Schedule

Fill in the required days of the week for continuous recording

 

Lastly goto

Configuration>Storage>Schedule Settings>Capture>Capture Parameters

Enable “Timing Snapshot” and set your required snapshot interval