Technical News

  • Hikvision Important Firmware Update

    Hikvision has issued updated firmware on our portal: http://www.hikvisioneurope.com/uk/portal/ that fixes a critical Command Injection Vulnerability in the webserver of some Hikvision products. The list of products affected by the vulnerability can be accessed through the Security Advisory on our website.

    We recognize that many of our partners may have installed Hikvision equipment that is affected by this vulnerability, and we strongly encourage that you work with your customers to ensure proper cyber hygiene and install the updated firmware.

    With this vulnerability we wanted to provide you the details and timeline to reassure you that Hikvision’s commitment to cybersecurity is strong. In June 2021, Hikvision was contacted by a security researcher, named Watchful IP, who reported a potential vulnerability in a Hikvision camera. Once we confirmed receipt of this report, Hikvision worked directly with the researcher to patch and verify the successful mitigation of the reported vulnerability, following the standard Coordinated Disclosure Process.

    To date, the vulnerabilities that have been reported to Hikvision and/or made publicly known, have been patched in the latest Hikvision firmware, which is readily available on the Hikvision website

    In addition, Hikvision is a CVE Numbering Authority (CNA) and has committed to continuing to work with third-party white-hat hackers and security researchers, to find, patch, disclose and release updates to products in a timely manner that is commensurate with our CVE CNA partner companies' vulnerability management teams.

    Hikvision strictly complies with the applicable laws and regulations in all countries and regions where we operate and our efforts to ensure the security of our products go beyond what is mandated.

    Please do not hesitate to contact our team with any questions or concerns.

    Yours sincerely,

    Justin Hollis
    Marketing Director – UK & Ireland

    Hikvision UK & Ireland
    4 The Square, Stockley Park, Uxbridge, UB11 1ET
    Tel: +44 (0) 1628 902 140
    www.hikvision.com

    Download PDF Here

  • Hikvision 5 Year Warranty

    Hikvision, an IoT solution provider with video as its core competency, has launched a new 5-year Warranty on premium project products in the UK & Ireland to further support customers and make project maintenance easier and more cost-effective.

    Hikvision takes quality seriously and puts a lot of effort into ensuring our products are both innovative and reliable. To give customers greater peace of mind, the 5-year Warranty will be added for premium project product lines, like DeepinView and Ultra Series cameras, DeepinMind and Ultra Series NVRs; and Thermal Products (*excludes Temperature Screening products) from 1 January 2020. Click here for a full list of relevant products.

    Most Hikvision products come with a standard 3-year warranty, but Hikvision recognises the value of extra support to help customers with managing projects and costs. For this reason, relevant products shipped from Hikvision to the original purchaser from 1 January 2020 will automatically have a guarantee of five years in total. This extended warranty also applies to purchases of these products going forward.

    Terms and Conditions
    All terms and conditions as to warranty services remain unchanged, except for the expiry date. These terms and conditions include but not limited to RMA policy, Regulations of Overseas Extended Warranty Policy For Hikvision UK & Ireland.

    Subject to the warranty terms, the 5-year warranty applies to relevant products which are shipped from Hikvision to the original purchaser from 1 January 2020. For the avoidance of doubt, to qualify 5-year warranty, the delivery of the products by Hikvision to the port of shipment to the first purchaser shall be no earlier than 1 January 2020. This date shall be specified in the purchasing orders/invoice.

    Hikvision reserves the right to amend and/or terminate this extended warranty at any time without incurring any liability whatsoever.

  • Hik-ProConnect

    New to Hikvision - HikProConnect

    Hik-ProConnect is a convergent, cloud-based security solution that helps manage services for your customers and helps you expand your business through subscription offers.

    You can monitor the system health status of your customers’ sites remotely, and even resolve problems, using a simple and reliable platform.

    Hik-ProConnect enables you to customize security solutions for customers with fully-converged Hikvision devices, covering video, intrusion, access, intercom, and more.

    Please login to find out more

  • Sign Up For Our Webinars

    Dynamic CCTV has now launched webinar training.  Offering remote learning available at your fingertips.

    Keeping you in the know about the latest products, advances, and what’s new at Dynamic CCTV.

    Our webinars are aimed at hands-on CCTV professionals in all roles and provide an opportunity to continue learning, advancing skill set and knowledge.

    Click here to register for our webinars

  • Hikvision App Store is Now up and Running

    Hikvision App Store is now up and running, safely download and upgrade Hikvsion apps.

    - Hik-Connect
    - HikCentral Mobile
    - HikCentral HD
    - iVMS-4500
    - HiLookVision

    ENTER THE STORE NOW!

  • Hikvision receives Cyber Essentials Plus recertification

    Hikvision UK is pleased to announce that it has received Cyber Essentials Plus re-certification. The Cyber Essentials scheme is operated by the National Cyber Security Centre and endorsed by the UK government.

    Cyber Essentials provides a baseline security standard for UK businesses to follow, ensuring they are protected against the majority of cyber attacks. Cyber Essentials Plus compliance is verified by an independent third-party certification body.

    To achieve Cyber Essentials certification, an organisation must demonstrate:

    - Appropriate usage of firewalls and internet gateways to secure connectivity to the internet
    - Secure configuration of devices and software in use throughout the organisation
    - Strong control of access to data and services
    - Suitable protection against viruses and malware
    - Effective patch management to keep all devices and software up to date

    Hikvision UK & Ireland sales director Gary Harmer said cyber security is of critical and increasing importance for both Hikvision and its partners.

    “We are extremely pleased that our commitment to ensuring the security of our internal systems has been recognised and verified by independent experts,” he said. “We continue to place the highest priority on protecting both ourselves and our partners against the threat of cyber-attack.”

    The Cyber Essentials scheme was developed by the National Cyber Security Centre in collaboration with industry partners, including the Information Security Forum (ISF), the Information Assurance for Small and Medium Enterprises Consortium (IASME) and the British Standards Institution (BSI).

  • HIKCENTRAL SOFTWARE ANNOUNCEMENT

    HIKVISION are improving efficiency & service to their customers and have recently upgraded their License system to a new model.
    This will require a mandatory upgrade of your software’s License module to fit Hikvision’s new License system.
    Who needs to upgrade their software’s License module?
    Those using the following software:
    • HikCentral Professional V1.5.0 and Earlier Versions
    • pStor V1.4.0 and Earlier Versions
    • iVMS-5200 All Versions
    To ensure the normal and continual use of the license activation, deactivation, etc, you need to upgrade your software’s License module to fit with the new License system.

    How and When to upgrade your Software’s License module?
    See the PDF below for more info
    CLICK HERE

    You need to upgrade your software’s License module from March 3rd, 2020 after this date, all newly ordered VMS licenses will be in the new format.

    If you have any questions, queries, concerns or need assistance at any time you can call our dedicated team members on 01642 220166 – Technical Support or email technical@dynamic-cctv.com

  • HIKVISION CASE STUDIES

    The latest Hikvision Case Study is now available to view - Click Here

     

     

  • HIKVISION ACCESS CONTROL - HOW TO VIDEOS

    Please find the link for the instructions on how to use Access Control

    Hikvision Access Control Videos

  • HikCentral "How to" videos

    Please find the link for the instructions on how to use HikCentral

    HikCentral: How to videos

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