Technical News

Dynamic CCTV is delighted to announce their partnership with Optimus UK

Optimus is a manufacturer of 4G LTE intercoms, designed to work out of the box with automated doors, gates and barriers. Optimus provides wireless door entry solutions to suit almost every scenario supported by a smart phone programming app, all  products in the range are designed for hassle free installation and programming.

4G LTE communication offers a variety of advantages over hard wired intercom solutions such as cost and time saving elements as well as the ability to install them in locations where it is physically not possible to run communication cables. The units are programmed to simply dial one or more mobile numbers when the call button is pressed where upon answering the user can talk with and  grant the caller access to the premises from the phones keypad. it is also possible for known mobile numbers to call the terminals for automatic entry.

All Optimus intercoms are manufactured, built, and tested in the United Kingdom to the very highest standard utilizing a marine grade stainless steel faceplate with an index protection rating of IP64 . Every intercom comes with a 2 year return to manufacturer guarantee and are supported by our own in house technical support team.

More information on the range, features and benefits can be viewed here. or contact your account manager to arrange a demonstration.

Hikvision has issued updated firmware on our portal: http://www.hikvisioneurope.com/uk/portal/ that fixes a critical Command Injection Vulnerability in the webserver of some Hikvision products. The list of products affected by the vulnerability can be accessed through the Security Advisory on our website.

We recognize that many of our partners may have installed Hikvision equipment that is affected by this vulnerability, and we strongly encourage that you work with your customers to ensure proper cyber hygiene and install the updated firmware.

With this vulnerability we wanted to provide you the details and timeline to reassure you that Hikvision’s commitment to cybersecurity is strong. In June 2021, Hikvision was contacted by a security researcher, named Watchful IP, who reported a potential vulnerability in a Hikvision camera. Once we confirmed receipt of this report, Hikvision worked directly with the researcher to patch and verify the successful mitigation of the reported vulnerability, following the standard Coordinated Disclosure Process.

To date, the vulnerabilities that have been reported to Hikvision and/or made publicly known, have been patched in the latest Hikvision firmware, which is readily available on the Hikvision website

In addition, Hikvision is a CVE Numbering Authority (CNA) and has committed to continuing to work with third-party white-hat hackers and security researchers, to find, patch, disclose and release updates to products in a timely manner that is commensurate with our CVE CNA partner companies' vulnerability management teams.

Hikvision strictly complies with the applicable laws and regulations in all countries and regions where we operate and our efforts to ensure the security of our products go beyond what is mandated.

Please do not hesitate to contact our team with any questions or concerns.

Yours sincerely,

Justin Hollis
Marketing Director – UK & Ireland

Hikvision UK & Ireland
4 The Square, Stockley Park, Uxbridge, UB11 1ET
Tel: +44 (0) 1628 902 140
www.hikvision.com

Download PDF Here

Hikvision, an IoT solution provider with video as its core competency, has launched a new 5-year Warranty on premium project products in the UK & Ireland to further support customers and make project maintenance easier and more cost-effective.

Hikvision takes quality seriously and puts a lot of effort into ensuring our products are both innovative and reliable. To give customers greater peace of mind, the 5-year Warranty will be added for premium project product lines, like DeepinView and Ultra Series cameras, DeepinMind and Ultra Series NVRs; and Thermal Products (*excludes Temperature Screening products) from 1 January 2020. Click here for a full list of relevant products.

Most Hikvision products come with a standard 3-year warranty, but Hikvision recognises the value of extra support to help customers with managing projects and costs. For this reason, relevant products shipped from Hikvision to the original purchaser from 1 January 2020 will automatically have a guarantee of five years in total. This extended warranty also applies to purchases of these products going forward.

Terms and Conditions
All terms and conditions as to warranty services remain unchanged, except for the expiry date. These terms and conditions include but not limited to RMA policy, Regulations of Overseas Extended Warranty Policy For Hikvision UK & Ireland.

Subject to the warranty terms, the 5-year warranty applies to relevant products which are shipped from Hikvision to the original purchaser from 1 January 2020. For the avoidance of doubt, to qualify 5-year warranty, the delivery of the products by Hikvision to the port of shipment to the first purchaser shall be no earlier than 1 January 2020. This date shall be specified in the purchasing orders/invoice.

Hikvision reserves the right to amend and/or terminate this extended warranty at any time without incurring any liability whatsoever.

New to Hikvision - HikProConnect

Hik-ProConnect is a convergent, cloud-based security solution that helps manage services for your customers and helps you expand your business through subscription offers.

You can monitor the system health status of your customers’ sites remotely, and even resolve problems, using a simple and reliable platform.

Hik-ProConnect enables you to customize security solutions for customers with fully-converged Hikvision devices, covering video, intrusion, access, intercom, and more.

Please login to find out more

Dynamic CCTV has now launched webinar training.  Offering remote learning available at your fingertips.

Keeping you in the know about the latest products, advances, and what’s new at Dynamic CCTV.

Our webinars are aimed at hands-on CCTV professionals in all roles and provide an opportunity to continue learning, advancing skill set and knowledge.

Click here to register for our webinars

Hikvision App Store is now up and running, safely download and upgrade Hikvsion apps.

- Hik-Connect
- HikCentral Mobile
- HikCentral HD
- iVMS-4500
- HiLookVision

ENTER THE STORE NOW!

Hikvision UK is pleased to announce that it has received Cyber Essentials Plus re-certification. The Cyber Essentials scheme is operated by the National Cyber Security Centre and endorsed by the UK government.

Cyber Essentials provides a baseline security standard for UK businesses to follow, ensuring they are protected against the majority of cyber attacks. Cyber Essentials Plus compliance is verified by an independent third-party certification body.

To achieve Cyber Essentials certification, an organisation must demonstrate:

- Appropriate usage of firewalls and internet gateways to secure connectivity to the internet
- Secure configuration of devices and software in use throughout the organisation
- Strong control of access to data and services
- Suitable protection against viruses and malware
- Effective patch management to keep all devices and software up to date

Hikvision UK & Ireland sales director Gary Harmer said cyber security is of critical and increasing importance for both Hikvision and its partners.

“We are extremely pleased that our commitment to ensuring the security of our internal systems has been recognised and verified by independent experts,” he said. “We continue to place the highest priority on protecting both ourselves and our partners against the threat of cyber-attack.”

The Cyber Essentials scheme was developed by the National Cyber Security Centre in collaboration with industry partners, including the Information Security Forum (ISF), the Information Assurance for Small and Medium Enterprises Consortium (IASME) and the British Standards Institution (BSI).

HIKVISION are improving efficiency & service to their customers and have recently upgraded their License system to a new model.
This will require a mandatory upgrade of your software’s License module to fit Hikvision’s new License system.
Who needs to upgrade their software’s License module?
Those using the following software:
• HikCentral Professional V1.5.0 and Earlier Versions
• pStor V1.4.0 and Earlier Versions
• iVMS-5200 All Versions
To ensure the normal and continual use of the license activation, deactivation, etc, you need to upgrade your software’s License module to fit with the new License system.

How and When to upgrade your Software’s License module?
See the PDF below for more info
CLICK HERE

You need to upgrade your software’s License module from March 3^rd, 2020 after this date, all newly ordered VMS licenses will be in the new format.

If you have any questions, queries, concerns or need assistance at any time you can call our dedicated team members on 01642 220166 – Technical Support or email [email protected]

The latest Hikvision Case Study is now available to view - Click Here

Please find the link for the instructions on how to use Access Control

Hikvision Access Control Videos