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Welcome to Dynamic CCTVs Technical support section

Over time we will be building this section of our website into a complete reference tool for all our products featuring manuals, software, guides and FAQs which will be made available to all our clients for viewing and downloading.Providing the very best after sales services for our products has always been one of our key principles and we believe this section as it grows will help us achieve this goal, but to do this we need your help! The questions and queries you raise as installers offer important feedback for our products and will help provide a more thorough service. So if you have a question regarding our equipment that is not covered by this section then please call our dedicated technical line on 01642 207242 where one of our trained technical staff will be more than happy to hear from you.

Alternatively you can fill out the email support form within this section or email our technical department at: technical@dynamic-cctv.com

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News

(11/1/12) New Apple Mac software available for MX16 range of DVRs Mac Viewer (beta) (please note software is in beta no support will be available untill full realese available)

(3/1/12) New Firmware available for MX16 Latest Firmware (H446)

(29/11/11) New Firmware available for MX16 pro Latest Firmware (H140)

(29/11/11) Latest Droidguard (V0.1.6beta) available for all EZH model DVRs (includes Samsung Galaxy s2 support)

(26/08/11) New Firmware (V1.06h) available for Samsung SRD model DVRs (includes Android functionality)

(29/07/11) Latest Netguard (I-Phone) Guide For All EZH model DVRs

(21/06/11) Latest EZHD Firmware (6.26F) Allows IE9 connectivity to EZHD 4/8/16

(21/06/11) Latest EZH Firmware (V6.12F) Allows IE9 connectivity to EZH 4/8/16 and EZH4/Lite

(05/05/2011)Iphone/blackbery/Android app available for MX16 & MX16-PRO model DVRs simply search for "SmartEyes" on your respective App store to download

(05/05/2011) New Iphone app available for EZHD & EZH model DVRs simply search for "NetGuard" on apples app store to download

(05/05/2011) New NET-I Viewer (V1.30) & Smart Viewer (V3.06) available for Samsung SRD model DVRs (includes 2 way audio functionality)

(26/04/2011) New Firmware (V1.03h) available for Samsung SRD model DVRs (includes 2 way audio functionality)

(13/04/11) MX16 & MX16-PRO Android Mobile Phone Software

(10/02/11) New NET-I Viewer (V1.26) enables the use of the older SVR range of Samsung DVRs

(31/01/2011) New Iphone app available for SRD model DVRs simply search for "IPOLIS" on apples app store to download (V1.02h firmware required fo Iphone use) click here to download manual

(13/01/2011) New Firmware (V1.02h) available for Samsung SRD model DVRs

(16/12/2010) New NET-I Viewer (V1.25) available for Samsung SRD model DVRs

(14/12/2010) New CMS (Version 3.12) available for the EZH DVRs Click Here for details